Role Management

Role Management



Various types of roles

  1. Super Admin - User with this role can access analytics, change configuration, setup and add or update user-role access and manage pulse for this Bot.

  2. Broadcast Admin - User with this role can manage broadcasts from this Bot.

  3. IT Admin - User with this role can manage configuration, admins, users and security of this Bot.

  4. Business Admin - User with this role can access the analytics and reports on this Bot.

  5. Pulse Admin - User with this role can manage pulse for this Bot.

  6. Team AdminUser with this role will have the access of business admin, broadcast admin and pulse admin but only over chosen teams

  7. Billing Admin - User with this role can access billing and manage payments, plans and invoices.



Assign admin role to a user

  1. Click on Settings → Manage → Admin

  2. Click on Add New Admin button on top right corner

  3. Search user (by name or email) in the Search box

  4. Select role from the Dropdown list

  5. Click Submit button


Add/Edit New role or Delete role assignment

  1. Click on Settings → Manage → Admin

  2. Click on Edit icon against the user whose role needs to be modified

  3. To add a new role, select new role from the Dropdown list

  4. To delete existing role, delete the role in the Select role box

  5. Click on Save button


Delete Admin

  1. Click on Settings → Manage → Admin

  2. Click on Delete icon against the user who needs to be deleted as an admin


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